{"id":2589,"date":"2018-02-02T12:45:08","date_gmt":"2018-02-02T12:45:08","guid":{"rendered":"http:\/\/sceon.elated-themes.com\/?page_id=2589"},"modified":"2021-12-02T13:34:12","modified_gmt":"2021-12-02T13:34:12","slug":"faqs","status":"publish","type":"page","link":"https:\/\/ereja.al\/en\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"
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\u00a0<\/strong><\/p>\n

What is eReja?<\/strong><\/p>\n

eReja is an Electronic Money Institution, which brings innovation in the field of payments and transfers.<\/p>\n

With eReja you can make payments to different merchants by scanning the QR code on the invoice, all utility payments, as well as transfers from wallet to wallet or from wallet to cash<\/p>\n

How can I download the application?<\/strong><\/p>\n

The app is available in App Store and Google Play. The application has no fee for downloads or maintenance.<\/p>\n

How do I create an account and how do I top it up?<\/strong><\/p>\n

Once you have downloaded the eReja application, all you have to do is enter a phone number and fill in the required information in My Profile. Profile<\/u>You can top up your digital wallet 1) from your bank account; 2) through transfers from other wallets or 3) in each Ak-Invest branch and agent.<\/p>\n

** Please make sure you have entered the correct phone number, as in order to access your wallet, you will be sent an SMS with OTP (one time password) \/ unique verification message. <\/em><\/p>\n

Do I need a bank account to use the app?<\/strong><\/p>\n

No, you can use the application without a bank account, it is enough to sign up in eReja.<\/p>\n

Does eReja have access to my bank account?<\/strong><\/p>\n

eReja does not have access to your account or bank history.<\/p>\n

Where can I withdraw Cash from the wallet?<\/strong><\/p>\n

You can convert your electronic money into cash at any Ak-Invest office.<\/p>\n

Please consult in advance on the fees in the Contract with the Client and the Terms and Conditions<\/u><\/p>\n

Can I change my personal information?<\/strong><\/p>\n

You can log in to my Profile<\/u> at any time and update your personal information, except to your phone number.<\/p>\n

What other costs do I have for transactions?<\/strong><\/p>\n

You can find the fees for the services listed in the Contract with the Client and the Terms and Conditions.<\/u>.<\/p>\n

Fees for new services that will be added from time to time, will be reflected in the same space.<\/p>\n

How to stay in touch?<\/strong><\/p>\n

For any ambiguity or questions which you do not find listed above, please contact us in: 0688030222 or via mail : support@ereja.al<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"\u00a0 Cfar\u00eb \u00ebsht\u00eb eReja? eReja \u00ebsht\u00eb Institucion i Paras\u00eb Elektronike, i cili sjell risi n\u00eb fush\u00ebn e pagesave dhe transfertave. Me eReja mund t\u00eb kryeni pagesa n\u00eb tregtar\u00eb t\u00eb ndrysh\u00ebm duke skanuar QR code mbi fatur\u00eb, t\u00eb gjitha pagesat [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-2589","page","type-page","status-publish","hentry"],"yoast_head":"\nFaqs - eReja<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ereja.al\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faqs - eReja\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ereja.al\/en\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"eReja\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-02T13:34:12+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ereja.al\/faqs\/\",\"url\":\"https:\/\/ereja.al\/faqs\/\",\"name\":\"Faqs - 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